Patient Care Services Coordinator
3 weeks ago
Are you a dedicated healthcare professional, such as a registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech-language pathologist, looking for a fulfilling position that prioritizes the well-being of others while also supporting your own professional journey? You are in the right place.
As a Community Care Coordinator, your responsibilities will include evaluating and identifying patient care requirements and eligibility, facilitating access to community resources, and collaborating with patients, their families, and other healthcare professionals.
Whether you are based in an office, working within the community, or at a healthcare facility, you will be instrumental in delivering cohesive, accessible, and patient-focused care. You will be part of a supportive team comprising over 9,000 regulated healthcare and allied professionals.
Your mission will be to empower our patients to achieve better health outcomes at home, while you enjoy our resources for professional development, personal well-being, and a balanced work-life.
Key Responsibilities- Collaborate with patients and their families to assess care needs, establish eligibility for services, and create personalized care and service plans.
- Connect patients with appropriate service providers.
- Oversee and manage the implementation of care plans.
- Build supportive relationships with patients and their families.
- Balance patient preferences and needs with available resources, ensuring respect for their values and choices.
- Active membership in the relevant regulatory body.
- A minimum of 2 years of recent experience in community health or a related sector.
- Understanding of the healthcare delivery system and community resources.
- Strong interpersonal, communication, assessment, problem-solving, and decision-making abilities.
- Effective time management, prioritization, and organizational skills, with the capacity to work both independently and collaboratively in a dynamic multidisciplinary setting.
- Proven ability to accurately complete necessary documentation, reports, and forms.
- A valid driver's license and access to a dependable vehicle.
- Proficiency in a Windows operating environment.
- Compliance with our mandatory COVID-19 vaccination policy, requiring proof of vaccination status prior to employment commencement.
- Experience working with diverse patient populations, including multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatric, and pediatric groups.
- Background in case management or relevant community experience.
- Ability to communicate in French or another second language.
We recognize that wellness is enhanced through work-life balance. In a culture that values continuous learning, growth, and innovation, we offer:
- Comprehensive compensation packages and benefits.
- Valuable opportunities for professional development.
- Membership in a prestigious defined benefit pension plan.
We are Ontario Health atHome, dedicated to serving every individual in Ontario. We collaborate with patients and caregivers, primary care providers, hospitals, long-term care facilities, retirement homes, service providers, and Ontario Health Teams to deliver responsive, accessible, integrated, and patient-centered care.
If you are passionate about enhancing care and service delivery, and are seeking an exceptional opportunity to lead, learn, partner, and provide care, this is the place for you.
Commitment to Equity, Inclusion, Diversity, and Anti-RacismOntario Health atHome is devoted to fostering a culture of equity, inclusion, diversity, and anti-racism. We strive to attract, engage, and develop a workforce that mirrors the diverse communities we serve. We welcome and encourage applications from all qualified individuals. Accommodations for persons with disabilities during the recruitment process are available upon request.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
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