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Experienced Pre-Owned Vehicle Sales Manager
2 months ago
This is a senior-level position within the Pre-Owned Vehicle Sales department at Zanchin Automotive Group. The successful candidate will be responsible for leading and managing the sales team to achieve sales targets and expand the customer base.
Key Responsibilities- Supervise, direct, and lead in all aspects of the Pre-Owned Vehicle Sales operation
- Implement all systems, scheduling, and procedures in the Pre-Owned Vehicle Sales operation
- Develop and execute a strategic plan to achieve sales targets and expand the customer base
- Plan and execute monthly and annual objectives for vehicle sales, gross profit, and expense management
- Forecast, target, and track monthly sales, profit, and expense objectives
- Develop, implement, and manage vehicle sales standard operating procedures, and systems for customer follow-up and communication
- Work closely with Sales Consultants and Finance & Insurance Managers, coaching and improving performance relating to vehicle and product sales, including vehicle trade-in opportunities
- Manage the customer relationship management system, ensuring that transactions are reported and recorded accurately
- Manage new vehicle inventory
- Maintain a well-balanced inventory and sell each vehicle with maximum gross and minimum expense
- Ensure correct purchasing and price evaluation decisions when purchasing vehicles
- Ensure that all required licensing and regulatory requirements are followed
- Track and post daily sales performance
- Maintain and track marketing and promotional programs
The ideal candidate will have a strong background and proven experience in customer service and dealership environment, including:
- 5 years of proven experience in dealership/automotive sales
- Secondary School diploma, or equivalent experience
- Proficiency in working with ERP/DMS and CRM systems (i.e., CDK/Reynolds, DealerTrack, One Eighty)
- Driver's License and clean Drivers Abstract
- Valid OMVIC License
- Ability to adapt to a changing environment and meet deadlines
- Ability to communicate professionally (verbally and written)
- Strong attention to detail, organized and strategic
- Ability to maintain professionalism
- Ability to work independently and with minimal supervision
- Self-motivated and driven with a passion for excellence in execution
- A desire to work in a high-energy, fast-paced environment
- A proven commitment to quality of work