Delivery Specialist-Wireline
7 hours ago
We are seeking a highly skilled Delivery Specialist-Wireline to join our team at Rogers. As a key member of our Business Solutions team, you will be responsible for delivering exceptional customer experiences and driving business growth through proactive order management and deployment of wireline solutions.
Key Responsibilities- Manage customer orders and ensure timely delivery of wireline solutions, including IP technology, SIP, Unified Communications, Managed Wi-Fi, IoT, FWA, and wireless onboarding.
- Coordinate with internal and external project resources to plan, prepare, and execute delivery requirements.
- Facilitate status meetings and oversee project critical milestones.
- Process MACD requests for existing Rogers for Business Services.
- Build strong customer relationships through prompt and exceptional service, embodying the I AM SERVICE behaviors in every interaction.
- Define schedule and delivery plans to communicate with customers and assess risk factors.
- Coordinate and communicate firm installation dates (FOC) with customers.
- Act as liaison with field technicians.
- Ensure timeliness of billing activation upon delivery of service, ensuring closure communication to customers is delivered to ensure awareness of service activation and billing.
- Submit Commercial & Strategic Orders on behalf of Sales via RDL.
- Create accounts for Wireline & Wireless services.
- Upload pricing details into V21 Billing System.
- Track orders diligently for revenue reporting.
- 2+ years of experience in the Telecommunications industry, with a focus on Business to Business segment.
- Knowledge of Rogers Business services, products, and procedures.
- Knowledge of Ethernet technology and topology, IP Technology, SIP, MPLS, Wi-Fi, UCC.
- Excellent proficiency with Vision 21, ICM, AS400, INSIS, EWP, SGI, Oasis, and Salesforce & Optic.
- Strong communication skills (oral and written) and ability to interface with all levels of the organization, across various cross-functional teams.
- Ability to bring new ideas and approaches that are appropriate to the business, challenging the status quo.
- Strong analytical and problem-solving skills.
- Post-Secondary education in a related Technology or Telecommunications field.
- ITIL, PMP certifications an asset.
- Ability to promote a collaborative team culture through active listening, seeking to understand, and information sharing.
- Excellent presentation and communication skills.
As a Rogers team member, you will enjoy a range of benefits, including health and well-being benefits, donation matching, paid time off for volunteering, wealth accumulation, and generous employee discounts. We also offer leadership development, mentorship, and coaching programs to support your career growth.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.
-
Delivery Specialist
4 days ago
Montreal, Quebec, Canada Rogers communications inc. Full timeAbout the RoleWe are seeking a highly skilled Delivery Specialist - Wireline Solutions Coordinator to join our team at Rogers Communications Inc. This is a full-time position that will be based in Montreal, QC.Key ResponsibilitiesResponsible for order fulfillment, coordination, and administration for business customer orders, ensuring that delivery...
-
Delivery Specialist
4 days ago
Montreal, Quebec, Canada Rogers communications inc. Full timeAbout the RoleWe are seeking a highly skilled Delivery Specialist - Wireline Solutions Coordinator to join our team at Rogers Communications Inc. This is a full-time position that will be based in Montreal, QC.Key ResponsibilitiesResponsible for order fulfillment, coordination, and administration for business customer orders, ensuring that delivery...
-
Wireline Delivery Coordinator
4 weeks ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout UsAt Rogers Communications, we are driven by the entrepreneurial spirit that has fueled our growth and innovation across Canada. Our Business team is dedicated to empowering organizations of all sizes with cutting-edge network services and technology solutions that are secure, reliable, and scalable. We strive to enhance operational efficiency, reduce...
-
Wireline Customer Delivery Coordinator
4 weeks ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout UsAt Rogers Communications, we are driven by the vision of a pioneering entrepreneur, and this ethos continues to inspire our collaboration with businesses across Canada. Our Rogers Business team empowers organizations of all sizes to adapt, scale, and thrive through reliable, secure, and scalable network services and innovative technology solutions....
-
Wireline Customer Delivery Coordinator
4 weeks ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout UsAt Rogers Communications, we are driven by the vision of a pioneering entrepreneur, fostering innovation and collaboration across Canada. Our Business team empowers organizations of all sizes with reliable, secure, and scalable network services and technology solutions. We aim to enhance operational efficiency, reduce costs, and boost productivity...
-
Wireline Solutions Coordinator
1 week ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout the RoleRogers Communications is seeking a highly skilled and experienced professional to join our team as a Delivery Specialist - Network Solutions. This is a full-time position that will be based in Montreal, QC.Key ResponsibilitiesResponsible for order fulfillment, coordination, and administration for business customer orders, ensuring that delivery...
-
Delivery Specialist-Wireline
7 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to customers across Canada.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the...
-
Delivery Specialist-Wireline
7 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to customers across Canada.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the...
-
Delivery Specialist-Wireline
6 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to our customers.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the coordination...
-
Delivery Specialist-Wireline
6 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to our customers.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the coordination...
-
Delivery Specialist-Wireline
3 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to our customers.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the coordination...
-
Delivery Specialist-Wireline
3 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to our customers.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the coordination...
-
Delivery Specialist
6 days ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout the RoleWe are seeking a highly skilled and experienced Delivery Specialist to join our team at Rogers Communications. As a key member of our Business Services team, you will be responsible for ensuring the successful deployment of our network solutions to our business customers.Key ResponsibilitiesManage and coordinate the deployment of wireline...
-
Delivery Specialist
7 days ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout the RoleWe are seeking a highly skilled and experienced Delivery Specialist to join our team at Rogers Communications. As a key member of our Business Services team, you will be responsible for ensuring the successful deployment of our network solutions to our business customers.Key ResponsibilitiesManage and coordinate the deployment of wireline...
-
Delivery Specialist-Wireline
3 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to customers across Canada.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the...
-
Delivery Specialist-Wireline
3 days ago
Montreal, Quebec, Canada Rogers Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Specialist to join our team at Rogers. As a key member of our Business Services team, you will be responsible for ensuring the successful delivery of our business solutions to customers across Canada.Key ResponsibilitiesOrder Fulfillment and Coordination: Responsible for the...
-
Customer Deployment Specialist
1 week ago
Montreal, Quebec, Canada Rogers Communications Full timeAbout the RoleRogers Communications is seeking a highly skilled Delivery Specialist to join our team. As a key member of our Business Solutions group, you will be responsible for ensuring the successful deployment of our network solutions to customers across Canada.Key ResponsibilitiesManage customer orders and coordinate with internal and external resources...
-
Pizza Delivery Specialist
3 weeks ago
Montreal, Quebec, Canada Pizza hut Full timeDeliver Happiness as a Pizza Hut Driver We're looking for energetic and reliable individuals to join our team as Pizza Delivery Specialists. You'll be responsible for bringing delicious pizza and pasta directly to our customers' doorsteps, ensuring a positive and memorable experience. What We Offer Flexible scheduling options, including evenings and...
-
Project Delivery Specialist
3 weeks ago
Montreal, Quebec, Canada Kiewit Full timeAbout KiewitKiewit is a leading construction and engineering firm with a rich history of delivering complex projects across diverse industries. We are committed to building lasting relationships with our clients, partners, and communities through exceptional service, innovation, and integrity.Project Delivery Specialist Role OverviewWe are seeking a highly...
-
Delivery Operations Specialist
3 weeks ago
Montreal, Quebec, Canada Fresh Prep Full timeAbout Fresh Prep We are a leading provider of sustainable meal kit delivery services in Western Canada. Our commitment to quality, sustainability, and community sets us apart in the industry. We are proud to be recognized as one of BC's Top Employers and a top growing company in Canada. About the Role We are seeking a highly motivated Delivery Operations...
