SAP Support Specialist

4 weeks ago

Calgary, Alberta, Canada ARC Resources Full time

Job Overview

Position Summary

ARC Resources is experiencing significant growth, driven by the dedication of our workforce, strategic business initiatives, and a culture focused on high performance. As one of Canada's leading energy firms, we pride ourselves on our exceptional environmental, social, and governance (ESG) standards, along with the vast opportunities that lie ahead.

We are committed to responsibly developing Canada's energy resources. Through innovation, collaboration, and a steadfast commitment to operational excellence, our employees are the cornerstone of our success. Our talented professionals work diligently to ensure safe operations and create positive, lasting impacts for our stakeholders.

Our work environment transcends the traditional workplace; we foster a culture of care, community involvement, and results-driven performance. We are excited to welcome a new member to our accomplished team.

We are in search of a proficient SAP Support Specialist to assist with our SAP S/4HANA implementation. This is a permanent, full-time role. Initially, your focus will be on supporting the implementation phase. Once completed, you will play a crucial role in managing and safeguarding the integrity, confidentiality, and accessibility of our SAP systems. Additionally, you will have the chance to broaden your responsibilities beyond the SAP framework and enhance your contributions to the Information Technology team. Experience in the oil and gas sector will be highly regarded in this position.

Key Responsibilities:

Configure, monitor, and uphold SAP security roles, profiles, and authorizations, ensuring alignment with business requirements and security protocols. Provide technical assistance and support to internal teams and end-users for the S/4HANA system, applications, and associated infrastructure. Collaborate with the implementation team to guarantee proper deployment, configuration, and maintenance of S/4HANA components, adhering to best practices, security standards, and project specifications. Monitor the performance and availability of the S/4HANA system, proactively identifying and resolving any performance issues or system failures. Engage in system testing and quality assurance activities to validate the functionality and performance of the S/4HANA system. Work closely with our IT team to implement and uphold IT General Controls (ITGC) compliance within SAP systems, monitoring segregation of duties (SOD) and conducting periodic reviews and audits to ensure adherence. Maintain comprehensive and up-to-date documentation of support activities, security policies, procedures, and configurations for future reference and audit purposes.

Required Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related discipline. At least 3 years of demonstrated experience as an SAP Support Specialist, with a solid understanding of SAP security administration. Comprehensive knowledge of SAP S/4HANA system architecture and components. Familiarity with SAP Basis administration, including configuration and maintenance. Experience in troubleshooting and resolving technical issues within an SAP environment. Strong understanding of SAP security concepts, including role design, authorization objects, and segregation of duties. Proficiency with SAP IAG (Identity Access Governance) or GRC (Governance, Risk, and Compliance) solutions is advantageous. Knowledge of IT General Controls (ITGC) and broader IT security principles. Exceptional analytical and problem-solving abilities, with a keen attention to detail. Effective communication and interpersonal skills to collaborate effectively with cross-functional teams. Professional certifications such as SAP Certified Application Associate (Access Controls), Technology Associate (System Security and Authorizations), or equivalent are beneficial.

We appreciate your interest in ARC Resources Ltd. However, only candidates selected for an interview will be contacted.

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