Senior Administrative Coordinator
3 weeks ago
We are seeking a highly skilled and experienced Senior Clerk to join our team at National Bank. As a Senior Clerk, you will play a key role in providing administrative support to our clients and partners, ensuring the accuracy and integrity of our operations.
Key Responsibilities- Administrative Tasks: Perform various administrative tasks independently, including data entry, record-keeping, and filing, according to established policies and procedures.
- Client Support: Respond to requests from clients and partners, providing professional and courteous service, and resolving issues in a timely and efficient manner.
- Data Analysis: Conduct checks and analyses to ensure the accuracy of data and operations, identifying areas for improvement and implementing corrective actions.
- File Management: Manage and provide administrative follow-up of files, ensuring that all necessary documentation is complete and up-to-date.
- Reporting: Produce various reports and statistics required by different partners, ensuring data integrity and accuracy.
- Team Support: Assist the Account Manager and Account Representative in coordinating and distributing work, ensuring that all tasks are completed efficiently and effectively.
- Client Files: Open business and personal files, complete various requests for clients, and ensure that all necessary documentation is complete and up-to-date.
- Quality Standards: Ensure that your unit meets quality standards, making necessary corrections to work methods and procedures to maintain high levels of performance.
You will be part of a passionate team that is committed to delivering exceptional service to our clients. You will work closely with other members of the sector and report to the Vice-President, Private Banking 1859.
What We OfferWe are committed to providing a positive and inclusive work environment that supports the well-being of our employees. We offer a range of benefits, including:
- Flexible Work Arrangements: We offer a hybrid work model, allowing you to work remotely and in the office, and flexible leave arrangements to help you achieve work-life balance.
- Professional Development: We invest in the growth and development of our employees, providing opportunities for training and professional development.
- Competitive Compensation: We offer competitive compensation and benefits packages to ensure that our employees are fairly rewarded for their hard work and dedication.
To be successful in this role, you will need:
- High School Diploma: A high school diploma and 3.5 years of relevant experience, or a college diploma and 1.5 years of relevant experience.
- Experience: Experience in sales and customer service, with a strong understanding of banking products and services.
- Technical Skills: Proficiency with Word and Excel, and knowledge of LIS and ICOP applications.
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