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Senior Revenue Manager
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Four Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to excellence in every aspect of our business. We believe in creating exceptional experiences for our guests, residents, and partners through a world-class employee experience and company culture.
About the RoleWe are seeking a Senior Revenue Manager to support 2-3 hotels in the Americas. The successful candidate will be responsible for interpreting business analytics into tactical strategy, providing focused expertise to the hotel Revenue Management Team, and driving revenue growth through effective and measurable revenue management initiatives.
Key Responsibilities- Interpret business analytics to inform revenue management decisions and drive business growth.
- Develop and submit hotel forecasts using IDeaS revenue management system, and monitor accuracy on a weekly basis.
- Manage inventory through all distribution channels to optimize availability and revenue.
- Lead optimal pricing strategy and analysis, and engage 3rd party expertise when necessary.
- Build consensus within the Revenue Management team to drive new initiatives forward.
- Lead weekly Revenue Management Meetings to discuss key performance indicators and business growth opportunities.
- Drive total revenue management business analytics and opportunities, partnering with operations to implement new initiatives and measure results.
- Engage with OTA Market Managers, corporate marketing, agencies, and vendors on campaign management opportunities.
- Take ownership of merchandising strategies, including web featured package display, online upsell descriptions, GDS sequence, OTA placement, and store participation.
- Business owner of Opera, BI tools, IDeaS revenue management system, and future RM systems for catering, F&B, etc.
- Degree in Accounting, Business Administration, or Hotel Management.
- 5 years of experience working in hotel operations and/or finance and accounting.
- Multiple hotel revenue management experience preferred.
- Experience and strong knowledge of spreadsheets and database use.
- MS Office, Lotus Notes, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS revenue management, Opera property management system experience preferred.
- Excellent communication skills, with the ability to write clearly and effectively.
- Ability to condense complex data into meaningful strategy.
- Strong time management skills and the capability to handle multiple tasks simultaneously.
- Ability to present contrarian viewpoints and gain consensus through business analytics.
- Excellent analytical, organizational, and problem-solving skills.
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
