Cafeteria Operations Supervisor

4 weeks ago

Edmonton, Alberta, Canada 2484540 ALBERTA LTD. Full time
Job Overview

The Cafeteria Operations Supervisor is responsible for overseeing the daily activities of the food service department within a hospitality setting. This role ensures that all operations run smoothly and efficiently while maintaining high standards of food quality and customer service.

Employment Details
  • Employment Duration: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience
Work Environment
  • Noisy
  • Odours
  • Wet/damp conditions
  • Hot temperatures
Work Setting

This position is located in a hotel, motel, or resort environment.

Key Responsibilities
  • Order food and kitchen supplies as needed
  • Supervise and coordinate the activities of staff involved in food preparation and portioning
  • Train employees on job responsibilities, sanitation, and safety protocols
  • Estimate the ingredients and supplies necessary for meal preparation
  • Ensure that food quality and service meet established standards
  • Address and resolve customer complaints or concerns
  • Maintain accurate records of inventory, repairs, sales, and waste
  • Prepare and submit operational reports
  • Oversee the assembly of food trays
  • Supervise the delivery of food trolleys
  • Establish work schedules for staff
Supervision

This role involves supervising 1 to 2 team members.

Physical Demands
  • Fast-paced work environment
  • Ability to work under pressure and meet tight deadlines
  • Combination of sitting, standing, and walking
  • Standing for extended periods
  • Bending, crouching, and kneeling
  • Physically demanding tasks
  • Attention to detail is crucial
Personal Attributes
  • Client-focused approach
  • Strong interpersonal skills
  • Excellent verbal communication
  • Adaptability and flexibility
  • Team-oriented mindset
  • Proactive and dependable
Screening Questions
  • Are you available for shift or on-call work?
  • Are you legally authorized to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in food service?
  • What is the highest level of education you have completed?
Experience Requirement

Minimum of 7 months to less than 1 year of relevant experience is preferred.

Support Programs

This company offers various mentorship and coaching opportunities for individuals from diverse backgrounds, including:

  • Persons with disabilities
  • Newcomers and refugees
  • Youths
  • Veterans
  • Indigenous workers
  • Mature workers
  • Visible minorities

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