Restaurant Team Lead

3 weeks ago

Gravenhurst, Ontario, Canada A&W Restaurant Gravenhurst Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at A&W Restaurant Gravenhurst. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities
  • Operations Management: Evaluate and optimize our daily operations to ensure seamless execution of our business plan.
  • Staff Supervision: Monitor and manage the performance of our staff, providing guidance and support to ensure they meet our high standards.
  • Inventory Management: Organize and maintain our inventory, ensuring that we have the necessary supplies to meet customer demand.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
  • Performance Reviews: Conduct regular performance reviews to assess staff performance and identify areas for improvement.
  • Strategic Planning: Collaborate with our management team to develop and implement strategic plans to drive business growth and improve operational efficiency.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a similar role
  • Language: English
  • Work Hours: 40 hours per week

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