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Restaurant Team Lead

2 months ago


Gravenhurst, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Restaurant Team Lead to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our kitchen and front-of-house areas.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of kitchen staff to ensure efficient food preparation and service.
    • Train staff in job duties, sanitation, and safety procedures to maintain high-quality standards.
  • Inventory Management
    • Estimate ingredient and supply requirements for meal preparation and maintain accurate records.
    • Monitor and control inventory levels to minimize waste and optimize stock levels.
  • Customer Service
    • Ensure that food and service meet quality control standards and address customer complaints or concerns in a professional manner.
  • Administrative Tasks
    • Prepare and submit reports on sales, stock, and other key performance indicators.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Language
    • Fluent in English.
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction.