Pharmacy Operations Supervisor

4 weeks ago


Canada Walmart Canada Corp Full time
Position Overview: The Pharmacy Operations Supervisor oversees the daily functions impacting personnel, processes, and inventory within the pharmacy division.

Key Responsibilities: Ensure compliance with corporate policies, industry standards, and applicable regulations at all times.

Lead the pharmacy and over-the-counter (OTC) teams, which includes participating in the recruitment and selection of new team members, training all staff on operational best practices and workflow procedures, and ensuring adherence to these standards.

Promote the corporate brand to both team members and customers, while managing pharmacy operations to meet established objectives and financial targets.

Responsible for effective scheduling of associates based on business requirements, conducting ongoing evaluations, and performing regular performance assessments.

Business Development: Develop and implement strategic action plans to achieve corporate objectives, and create corrective measures based on performance metrics and evaluations.

Maintain accurate inventory levels by adhering to operational best practices, managing the receipt of stock, and ensuring the proper disposal of expired products. Address customer inquiries and resolve issues to guarantee a superior customer experience.

Facility Management: Ensure the pharmacy maintains a professional appearance and a clean, safe environment for both associates and customers.

Uphold the professional standards of the pharmacy area in accordance with established guidelines and audits.

Communicate effectively with all pharmacy associates and OTC staff regarding updates and directives from corporate services.

Collaboration: Foster collaborative relationships with other healthcare providers within the organization.

Ensure the pharmacy is operational during designated business hours and proficiently manage all pharmacy equipment.

Protect patient confidentiality at all times and comply with all relevant regulations.

Licensing: A valid Pharmacist License is required for this position.



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