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Pharmacy Operations Manager
2 months ago
We are a leading network of community pharmacies dedicated to providing exceptional patient care and personalized service. Our pharmacies are committed to upholding the highest standards of quality and professionalism in every community we serve.
Job SummaryWe are seeking a highly skilled and experienced Pharmacy Manager to lead our team at the Family Pharmacy in Lloydminster, SK. As a Pharmacy Manager, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring compliance with regulatory requirements, and providing exceptional patient care.
Key Responsibilities- Leadership and Management
- Lead, coach, and motivate staff to achieve exceptional patient care and business results
- Develop and implement strategies to improve operational efficiency and productivity
- Business Development
- Possess entrepreneurial skills to drive business growth and expansion
- Identify opportunities to improve patient care and customer satisfaction
- Compliance and Quality
- Ensure compliance with federal, provincial, and local laws and regulations, policies, and procedures
- Implement quality control measures to ensure accurate and timely dispensing of medications
- Professional Development
- Stay current on the latest advances in the pharmacy industry through continuous professional development
- Collaborate with other healthcare professionals to provide exceptional patient care
- Team Management
- Facilitate regular team meetings to communicate and implement new/existing policies and procedures
- Perform performance assessments and provide constructive feedback to staff
- Training and Development
- Responsible for the training and orientation of new employees
- Develop and implement training programs to enhance staff skills and knowledge
- Customer Service
- Provide exceptional customer service to patients and customers
- Identify opportunities to improve patient care and customer satisfaction
- Licensed and in good standing with Alberta College of Pharmacy and Saskatchewan College of Pharmacy Professionals
- Minimum 1 year of prior experience as a Pharmacy Manager is preferred
- Licensed to Administer Medications by Injection is a must
- Excellent customer service skills and a strong sense of professionalism
- Above average verbal and written communication skills
- Strong organizational skills and attention to detail
- Self-directed and able to work independently
- Ability to work well in a team environment
- Competitive compensation
- Sign-on bonus
- Relocation assistance
- Clinical service revenue bonus
- RRSP Matching
- Comprehensive health and dental benefits
- Life and disability insurance
