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Culinary Operations Manager

3 months ago

Ottawa, Ontario, Canada Thyme and Again Creative Catering and Take Home Food Shop Inc. Full time
Position Overview

The role of a Restaurant Manager at Thyme and Again Creative Catering and Take Home Food Shop Inc. is pivotal in ensuring the smooth operation of our culinary services. This position requires a blend of leadership, organization, and customer service skills.

Key Responsibilities
  • Staff Management: Oversee and evaluate staff performance, ensuring a high standard of service.
  • Operational Planning: Strategically plan and coordinate daily operations to enhance efficiency.
  • Scheduling: Create and manage staff work schedules to ensure adequate coverage.
  • Training: Facilitate training programs for new and existing staff to maintain service excellence.
  • Financial Oversight: Manage cash flow, complete balance sheets, and prepare cash reports.
  • Inventory Control: Organize and maintain inventory levels to meet operational needs.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations.
  • Marketing Participation: Engage in the development and execution of marketing strategies.
  • Customer Engagement: Provide exceptional customer service to enhance guest satisfaction.
Supervisory Scope

Responsible for supervising a team of 5-10 individuals.

Qualifications
  • Education: Completion of a trades certificate or diploma.
  • Experience: A minimum of 3 to 5 years in a similar role.
  • Certifications: Must possess a Safe Food Handling certificate.
Benefits
  • Health Benefits: Includes dental, healthcare, and vision care plans.
  • Financial Incentives: Eligible for gratuities.
  • Additional Perks: Free parking, paid time off for volunteering or personal days, and team-building opportunities.
Work Environment

This is a permanent position requiring 40 to 44 hours of work per week, primarily in English.