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Food Service Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities:- Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
- Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
- Customer Service: Address customers' complaints or concerns, providing exceptional customer service and resolving issues in a timely and professional manner.
- Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and up-to-date information to management.
- Reporting: Prepare and submit reports, providing management with key performance indicators and recommendations for improvement.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a food service environment.
- Work Site Environment: Noisy work site environment.
- Physical Capabilities: Combination of sitting, standing, and walking, with standing for extended periods.
- Interpersonal Skills: Efficient interpersonal skills, with excellent oral communication skills.
- Team Player: Team player with a positive attitude and a commitment to providing exceptional customer service.
