Front Desk Supervisor

7 days ago

Penticton, British Columbia, Canada GILL ONWARD ENTERPRISES INC. Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at GILL ONWARD ENTERPRISES INC.

Key Responsibilities
  • Develop and Implement Operational Strategies

Develop and implement policies and procedures to ensure seamless daily operations, driving efficiency and productivity.

Lead and Manage Staff

Recruit, hire, and supervise a team of staff members, providing guidance and support to ensure they meet their roles and responsibilities.

Provide Exceptional Customer Service

Perform front desk duties, addressing customer complaints and concerns in a professional and courteous manner.

Establish Work Schedules

Develop and implement work schedules to ensure adequate staffing levels and meet business needs.

Requirements
  • Education and Experience

Bachelor's degree and 1-2 years of experience in a hotel or hospitality management role.

Work Environment

Fast-paced environment with a focus on attention to detail and ability to work under pressure.

Personal Qualities

Team player with excellent communication and interpersonal skills.

What We Offer
  • Competitive Salary and Benefits

A competitive salary and benefits package, including opportunities for professional growth and development.

Collaborative Work Environment

A dynamic and supportive work environment that fosters collaboration and teamwork.

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