Front Desk Representative

1 month ago


Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time
Job Title: Front Desk Agent

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Complaint Resolution: Resolve complaints and claims in a professional and courteous manner.
  • Room Reservations: Take, cancel, and change room reservations as needed.
  • Guest Services: Provide information on hotel facilities and services to guests.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Emergency Procedures: Follow emergency and safety procedures as required.
  • Clerical Duties: Perform clerical duties such as faxing, filing, and photocopying.
  • Customer Service: Provide excellent customer service to guests and respond to their inquiries.
Personal Suitability:
  • Client Focus: Demonstrate a strong client focus and provide excellent service to guests.
  • Communication Skills: Possess excellent oral and written communication skills.
  • Organizational Skills: Be highly organized and able to multitask.
  • Reliability: Demonstrate reliability and a strong work ethic.
  • Team Player: Work effectively as part of a team to achieve common goals.
Benefits:
  • Health Benefits: Enjoy comprehensive health benefits, including dental, disability, and health care plans.
  • Financial Benefits: Participate in a Registered Retirement Savings Plan (RRSP) and enjoy other financial benefits.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    We are seeking a skilled Front Desk Representative to join our team at Hotel Dene and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Register arriving guests and assign roomsResolve complaints and claimsTake, cancel and change room...


  • Cold Lake, Alberta, Canada Holiday Inn Express Cold Lake Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Dauphin. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsTake,...


  • Cold Lake, Alberta, Canada Holiday Inn Express Cold Lake Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Dauphin. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsTake,...


  • Cold Lake, Alberta, Canada Holiday Inn Express Cold Lake Full time

    Job Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Holiday Inn Express Cold Lake. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key Responsibilities:Register arriving...


  • Cold Lake, Alberta, Canada Holiday Inn Express Cold Lake Full time

    Job Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Holiday Inn Express Cold Lake. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key Responsibilities:Register arriving...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve guest complaints and claims in a professional and courteous manner.Process guest departures, calculate...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve guest complaints and claims in a professional and courteous manner.Process guest departures, calculate...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key...


  • Cold Lake, Alberta, Canada Holiday Inn Express Cold Lake Full time

    We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Holiday Inn Express Cold Lake. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and assign roomsTake, cancel and change room...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve complaints and claims in a professional and courteous manner.Take, cancel, and change room reservations...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve complaints and claims in a professional and courteous manner.Take, cancel, and change room reservations...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve complaints and claims in a professional and courteous manner.Take, cancel, and change room reservations...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and assign roomsResolve complaints and claims...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services:...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve complaints and claims in a professional and courteous manner.Take, cancel, and change room reservations...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest Services:...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve guest complaints and claims in a professional and courteous manner.Process guest departures, calculate...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    We are seeking a skilled Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and...


  • Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full time

    Job Description:As a Front Desk Agent at Hotel Dene and Conference Centre, you will be responsible for providing exceptional customer service to our guests. Your main duties will include registering arriving guests, assigning rooms, and resolving any complaints or issues that may arise.Responsibilities:Register arriving guests and assign roomsResolve...