Lead Product Designer

4 weeks ago

Toronto, Ontario, Canada Bitgo Full time

Company Overview

BitGo stands at the forefront of digital asset financial services, delivering exceptional liquidity, custody, and security solutions tailored for institutional investors. Established in 2013, BitGo was a pioneer in multi-signature wallets and is dedicated to serving institutional clients exclusively. With a robust presence in both centralized and decentralized finance, BitGo provides premier trading, lending, and borrowing services through its prime brokerage, and serves as the custodian for WBTC, the leading global stablecoin for Bitcoin.

Position Overview

We are seeking a full-time Senior Product Designer to report directly to our Head of Design. This role is pivotal in shaping the future of BitGo's Wallet Services. You will be instrumental in developing innovative features for our platform, guiding projects from initial concept through to execution and launch. As a dedicated user advocate, you will adeptly balance business objectives with genuine user needs. This position requires self-motivation and the ability to manage multiple projects in a dynamic startup environment. You will collaborate with a passionate team tackling unique product challenges that will influence the future of decentralized finance services.

Key Responsibilities

  • Lead digital product design initiatives from research and ideation to launch.
  • Engage in all phases of the design process, including research, ideation, design, and user testing.
  • Articulate user needs through personas, journey maps, user flows, wireframes, and prototypes.
  • Facilitate and lead workshops, design reviews, user interviews, and internal learning sessions.
  • Collaborate with cross-functional teams and champion design excellence.
  • Maintain and enhance design toolkits, systems, and brand materials.
  • Contribute to the growth, productivity, and culture of the BitGo design team.

Qualifications

  • 5+ years of experience in designing web-based and mobile applications.
  • In-depth knowledge of the product design process, design thinking, tools, and methodologies.
  • Ability to cultivate user empathy and translate business insights into aesthetically pleasing, intuitive designs.
  • Confidence in defending design choices using data, a solid design philosophy, and a creative approach.
  • Proficiency in visualizing complex data or user processes through diagrams and elegant interfaces.
  • Strong understanding of layout, iconography, typography, and information architecture.
  • A passion for exploring new design methods, processes, tools, and emerging technologies.
  • A portfolio that showcases case studies and the rationale behind your design solutions.

Preferred Qualifications

  • Experience and enthusiasm for digital assets and Web3 technologies.
  • Active participation in the broader design community through speaking, writing, hosting events, and showcasing work.
  • Familiarity with front-end development languages such as HTML, CSS, JavaScript, React, etc.
  • Experience in building UI libraries and managing design systems.

BitGo values diverse experiences across all industries. We understand that not all applicants will meet every requirement outlined in the job description.

Why BitGo?

Transforming an industry demands vision, innovation, passion, technical expertise, and a commitment to collaboration and execution. We are looking for individuals who bring fresh perspectives and problem-solving skills to the table, and who are eager to be part of a team that is redefining the financial markets.

Benefits

  • Competitive base salary, bonus, and stock options.
  • Comprehensive health insurance coverage for employees, partners, and dependents.
  • Up to 4% 401k company match.
  • Paid parental leave and vacation.
  • Complimentary commuter/parking pass.
  • Free meals, snacks, and beverages.
  • Customizable computer equipment and workplace setup.
  • A collaborative and inspiring startup environment.

Join us at BitGo and be part of a team that is shaping the future of finance.

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