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Lead Product Design for Payroll Solutions

2 months ago

Toronto, Ontario, Canada Gusto Full time

Gusto is a modern, online platform dedicated to empowering small businesses and their teams. Our mission is to create a world where work contributes to a better life.

We are seeking a talented Senior Product Design Manager to lead our team of designers in crafting exceptional customer experiences within the payroll services domain.

Responsibilities:

  • Guide and mentor a team of product designers, fostering a collaborative environment focused on delivering user-centric solutions for payroll services.
  • Collaborate closely with cross-functional teams to define product strategy and roadmap, ensuring alignment with business objectives and customer needs.
  • Leverage your technical understanding to optimize systems and translate them into tangible benefits for our customers.
  • Champion high-quality design and accessibility standards across all projects, ensuring a seamless and inclusive user experience.
  • Provide support and guidance to the team throughout the product development lifecycle, from ideation to launch and beyond.

Qualifications:

  • 8+ years of proven experience in Product Design, with a demonstrated history of leading and managing design teams.
  • A strong portfolio showcasing impactful work across multiple product areas and teams.
  • Experience designing intuitive and effective customer journeys within complex domains, particularly in the realm of financial services.
  • Solid understanding of product development principles and technical concepts to effectively contribute to strategic decision-making.
  • A commitment to maintaining design excellence and accessibility standards while delivering exceptional customer value.