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Lead Product Designer

3 months ago

Toronto, Ontario, Canada Bitgo Full time

Company Overview

BitGo stands at the forefront of digital asset financial services, catering to institutional investors with premier solutions in liquidity, custody, and security. Established in 2013, BitGo has been a pioneer in the multi-signature wallet domain and is the first digital asset firm dedicated exclusively to institutional clientele. With active participation in both centralized and decentralized finance, BitGo delivers top-tier trading, lending, and borrowing services through its prime brokerage offerings and serves as the custodian for WBTC, the leading global stablecoin for Bitcoin.

Role Overview

We are seeking a full-time Senior Product Designer to report directly to our Head of Design. This role is pivotal in shaping the future of BitGo's Wallet Services. You will be instrumental in developing innovative features for our platform, guiding projects from conceptualization to execution and launch. As a dedicated user advocate, you will harmonize business objectives with genuine user needs. The ideal candidate will thrive in a dynamic startup environment, managing multiple projects effectively.

Key Responsibilities

  • Lead the design of digital products from initial research through to launch.
  • Engage in all phases of the design process, including research, ideation, design, and user testing.
  • Articulate user needs through personas, journey maps, user flows, wireframes, and prototypes.
  • Facilitate workshops, design reviews, user interviews, and internal learning sessions.
  • Collaborate with cross-functional teams while advocating for design excellence.
  • Maintain and enhance design toolkits, systems, and brand materials.
  • Contribute to the growth, productivity, and culture of the BitGo design team.

Qualifications

  • 5+ years of experience in designing web-based and mobile applications.
  • Comprehensive understanding of the product design lifecycle, design thinking, tools, and methodologies.
  • Ability to foster user empathy and translate business insights into intuitive designs.
  • Confident in defending design choices with data, a solid design philosophy, and a creative approach.
  • Skilled in visualizing complex data or user processes through diagrams and elegant interfaces.
  • Strong command of layout, iconography, typography, and information architecture.
  • A passion for exploring new design methodologies, processes, tools, and emerging technologies.
  • A portfolio showcasing case studies and the rationale behind your design solutions.

Preferred Qualifications

  • Experience and enthusiasm for digital assets and Web3 technologies.
  • Active participation in the design community through speaking, writing, hosting events, and showcasing work.
  • Familiarity with front-end development languages such as HTML, CSS, JavaScript, React, etc.
  • Experience in building UI libraries and managing design systems.

At BitGo, we value diverse experiences across all industries. We recognize that not all applicants will meet every qualification listed, and we encourage individuals with different perspectives to apply.

Why BitGo?

Transforming an industry requires vision, innovation, passion, technical expertise, and collaborative execution. We are committed to fostering a culture of ownership, craftsmanship, and open communication. We seek individuals who bring innovative thinking and problem-solving skills to the table, contributing to the evolution of the financial markets.

Benefits

  • Competitive salary, bonus, and stock options.
  • Comprehensive health insurance for employees, partners, and dependents.
  • 401k company match up to 4%.
  • Paid parental leave and vacation.
  • Free commuter/parking pass.
  • Complimentary meals and snacks.
  • Workplace equipment tailored to your needs.
  • A collaborative and inspiring startup environment.

Join us at BitGo and be part of a team that is redefining the landscape of financial services.