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Senior Revenue Operations Manager

1 month ago


Ottawa, Ontario, Canada Rewind Full time
Unlock Revenue Growth with Rewind

Join Rewind, a leading data protection service, as a Senior Revenue Operations Manager. This role is perfect for a data-driven professional looking to drive revenue growth and optimize sales processes.

About the Role

We're seeking a seasoned Revenue Operations Manager to join our team. As a key member of our revenue team, you'll be responsible for establishing and maintaining sales processes and workflows, ensuring efficiency and effectiveness in lead management, pipeline progression, and deal closure.

Key Responsibilities
  • Analyze Customer Support data and processes to identify trends, areas for improvement, and opportunities to enhance service quality.
  • Establish and manage processes for partner relationships, including partner referrals and performance tracking.
  • Develop and maintain dashboards and reports to provide stakeholders with clear visibility into sales performance, customer support metrics, partner contributions, and overall revenue trends.
  • Owning the data infrastructure, reporting, and analytics across the revenue teams, ensuring data accuracy and integrity.
  • Monitoring and reporting on key processes and KPIs, leveraging this data to produce decks and reporting used for key internal meetings, OKRs, QBRs, Operations, Board and Team meetings.
Requirements
  • Proficiency in Salesforce CRM, marketing automation tools, and analytics platforms.
  • Exceptional analytical skills with the ability to translate data into actionable insights.
  • Strong leadership and project management skills, with experience managing cross-functional initiatives.
  • Experience in a Series B or later stage SaaS company.
What We Offer
  • Summer hours (off every other Friday from June - September) and office closed during the holiday break in December
  • ~1000/year wellness/home office allowance

At Rewind, we're committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. Join our team and be part of a company that's passionate about data protection and revenue growth.