Restaurant Operations Manager
1 week ago
We are a dynamic and fast-paced restaurant group seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Conduct performance reviews to identify areas for improvement and implement cost-saving measures.
- Customer Service
- Address customer complaints or concerns in a professional and courteous manner.
- Ensure that all customers receive exceptional service and have a positive dining experience.
- Inventory Management
- Organize and maintain inventory levels to minimize waste and optimize stock levels.
- Implement inventory management systems to track stock levels and identify areas for improvement.
- Staff Management
- Supervise a team of 5-10 staff members, providing guidance and support to ensure they are meeting their job responsibilities.
- Conduct regular performance reviews to identify areas for improvement and provide feedback.
- Health and Safety
- Ensure that all health and safety regulations are followed, including proper food handling and storage procedures.
- Conduct regular health and safety audits to identify areas for improvement.
- Marketing and Sales
- Develop and implement marketing strategies to drive sales growth and increase customer engagement.
- Monitor sales trends and adjust marketing strategies accordingly.
- Training and Development
- Provide training and development opportunities to staff members to enhance their skills and knowledge.
- Identify areas for improvement and develop training programs to address these gaps.
- Community Involvement
- Develop and implement community outreach programs to engage with local customers and promote the restaurant.
- Partner with local organizations to support community events and initiatives.
- 1-2 years of experience in a restaurant management role.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of inventory management systems and financial management software.
- Ability to work flexible hours, including evenings and weekends.
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