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Restaurant Operations Manager

2 months ago

St Albert, Alberta, Canada Ricky's All Day Grill Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled Restaurant Manager to join our team at Ricky\u0027s All Day Grill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a positive and productive work environment.", "h3": "Key Responsibilities", "ul": [{"li": "Manage and supervise a team of 5-10 employees, providing guidance and support to ensure excellent customer service and high-quality food preparation."}, {"li": "Maintain accurate records and reports, including cash handling, inventory management, and employee performance evaluations."}, {"li": "Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience."}, {"li": "Collaborate with the kitchen team to ensure efficient food preparation and presentation, meeting high standards of quality and presentation."}, {"li": "Maintain a clean and safe work environment, adhering to health and safety regulations and company policies."}, {"li": "Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner."}, {"li": "Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to improve restaurant operations and customer satisfaction."}], "h2": "Requirements", "ul": [{"li": "1-2 years of experience in a restaurant management or supervisory role, preferably in a fast-paced environment."}, {"li": "College/CEGEP diploma or equivalent in hospitality, business, or a related field."}, {"li": "Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a team environment."}, {"li": "Strong knowledge of food safety, health and safety regulations, and company policies."}, {"li": "Ability to work flexible hours, including evenings, weekends, and holidays."}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for professional growth and development."}, {"li": "A dynamic and supportive work environment."}, {"li": "Recognition and rewards for outstanding performance."}], "h2": "Why Join Us", "p": "At Ricky\u0027s All Day Grill, we are committed to providing exceptional customer service, serving high-quality food, and creating a positive and inclusive work environment. We are seeking a dedicated and passionate Restaurant Manager to join our team and contribute to our success.", "h2": "Support for Diversity and Inclusion", "ul": [{"li": "We are committed to creating a welcoming and inclusive work environment for all employees, regardless of their background, culture, or identity."}, {"li": "We provide training and resources to support employees with disabilities, newcomers, and refugees, as well as Indigenous people, Veterans, and mature workers."}, {"li": "We strive to create a workplace that values diversity, equity, and inclusion, and promotes a culture of respect and empathy.", "lang_code": "en-US"}