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Restaurant Operations Manager

2 months ago

St Albert, Alberta, Canada Ricky's All Day Grill Full time
About Ricky's All Day Grill

We are a dynamic and fast-paced restaurant group seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Financial Management
    • Balance cash and complete balance sheets, cash reports, and related forms
    • Manage inventory and control costs
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Ensure a high level of customer satisfaction
  • Team Management
    • Supervise and train a team of 5-10 staff members
    • Conduct performance reviews and provide feedback
  • Operations
    • Plan, organize, direct, control, and evaluate daily operations
    • Ensure health and safety regulations are followed
  • Technology
    • Manage electronic cash registers and point-of-sale systems
    • Use MS Excel, MS Office, and MS Windows to analyze data and create reports
Requirements
  • 1-2 years of experience in a restaurant management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment