Bilingual Client Care Representative
4 weeks ago
Position Title: Client Care Representative
Company: FYidoctors
Are you dedicated to enhancing patient experiences and looking for a rewarding career opportunity? Join our team at FYidoctors as a Client Care Representative, where you will play a vital role in improving the well-being of our patients every day.
At FYidoctors, our commitment to patient health and satisfaction is paramount. With over 15 years of industry experience, we have expanded from 30 to more than 350 locations across Canada and the USA, thanks to our devoted team of over 3,000 professionals.
As a Client Care Representative, you will be essential in delivering outstanding service to our patients. Your duties will encompass the retail and repair of eyewear products, follow-up care, appointment scheduling, and more within a vibrant and fulfilling work environment.
- Greet patients warmly upon their arrival
- Oversee patient check-in and check-out procedures
- Engage with patients in-person, via phone, and through email
- Manage billing processes for patients and third-party payers
- Conduct pre-testing services
- Coordinate appointment scheduling and billing
- Provide exceptional customer service
To thrive in this position, you should possess prior experience in customer service, be adept in a fast-paced environment, have strong computer skills, and enjoy interacting with individuals.
If you seek a meaningful career where you can positively influence lives while working in a supportive and collaborative atmosphere, consider becoming part of our team at FYidoctors.
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