Bilingual Client Service Representative
7 days ago
About the Role:
We are seeking a highly skilled and bilingual Client Service Representative to join our team at Scotiabank. As a Client Service Representative, you will be responsible for delivering exceptional client experiences through building trusted relationships and collaborating with peers across the organization.
Key Responsibilities:
- Respond to and resolve client inquiries in a timely and efficient manner
- Facilitate online registration, password resets, and account deactivation
- Lead the identification and troubleshooting of web issues requiring advanced technical support
- Contribute to the overall success of the Client Services team through the achievement of departmental goals, policy, and procedure compliance
Requirements:
- Bilingual (French/English) is required
- Front-line experience within a contact center environment, preferably in the financial services industry
- Completion of the Canadian Securities Course (CSC) is considered an asset
- Sales experience within the financial services industry
What We Offer:
- A dynamic and inclusive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
About Scotiabank:
Scotiabank is a leading bank in the Americas, committed to helping our customers, their families, and their communities achieve success through a broad range of advice, products, and services.
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