Front Desk Associate

1 month ago


Slave Lake, Canada Northern Star Hotel & Convention Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at the Northern Star Hotel & Convention Center. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities
  • Customer Service: Greet guests and provide information about our hotel and services.
  • Administrative Support: Answer phone calls, respond to emails, and perform various administrative tasks.
  • Front Desk Operations: Manage the front desk, including checking guests in and out, handling room assignments, and resolving any issues that may arise.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless operations.
  • Time Management: Prioritize tasks, manage time effectively, and meet deadlines to ensure excellent service delivery.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.

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