Skincare Boutique Leader

1 month ago

Vancouver, British Columbia, Canada EightSix Network Full time

Beauty Boutique Manager

Become a vital part of a community-focused establishment dedicated to providing health, beauty, and convenience services while ensuring customer satisfaction remains paramount.

Compensation: Competitive hourly wage

Importance of this Role:

OVERVIEW:

The primary objective is to oversee the Beauty Boutique section, optimizing resources to achieve and surpass sales objectives.

The ideal candidate for the Beauty Boutique Manager position will:

  • Exhibit a strong drive for achieving results
  • Provide innovative leadership
  • Assess and resolve challenges effectively
  • Engage and inspire team members
  • Foster collaborative relationships
  • Demonstrate personal accountability and build trust

KEY RESPONSIBILITIES:

SALES TARGETS:

  • Utilize corporate sales tracking tools to establish and meet sales goals
  • Engage with customers and mentor staff in effective selling techniques
  • Maximize sales through the development of impactful sales strategies
  • Ensure team members meet productivity benchmarks

CUSTOMER EXPERIENCE:

  • Prioritize customer satisfaction and deliver exceptional service
  • Monitor and share customer satisfaction survey results with the team
  • Model exemplary behavior in customer engagement
  • Coordinate events and manage the annual event calendar
  • Promote products through strategic marketing initiatives
  • Ensure staff are trained to meet beauty sales standards

TEAM MANAGEMENT:

  • Mentor, coach, and motivate team members
  • Create an enjoyable selling environment
  • Conduct performance evaluations in collaboration with management
  • Embody and promote company culture and values
  • Encourage an atmosphere that supports company principles

OPERATIONS MANAGEMENT:

  • Leverage corporate sales tools for ongoing sales monitoring
  • Ensure compliance with operational standards
  • Identify peak business hours and adjust staffing accordingly

QUALIFICATIONS:

  • Strong planning, judgment, and decision-making skills
  • Ability to independently address customer-related issues
  • Capability to execute tasks and objectives set by management
  • Develop a personal growth plan annually
  • Collaborate effectively with management

EXPERIENCE:

  • Proven sales experience with a track record of meeting targets
  • Background in cosmetics
  • Strong verbal and written communication skills
  • Customer service-oriented mindset
  • Previous leadership experience

This description outlines the essential functions and responsibilities of the role and is not intended to be an exhaustive list of all tasks that may be required.

Why join our team?

As part of our network, you will work alongside a local business owner while benefiting from the support of a national brand. Enjoy a purchase discount program, flexible scheduling, competitive pay, and access to online training resources.

Take pride in your contributions and discover new ways to support your customers and community.

We value diversity and strive to reflect it in our hiring practices and product offerings.

Accommodations are available for applicants and employees with disabilities.

Compliance with laws is integral to our operations, reinforcing our commitment to ethical practices.

Requirements:

  • Valid work permit

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