Director, Client Services for Mental Health

1 week ago

Regional Municipality of Peel, Canada The Pod Group Full time
About the Role

We are seeking a highly skilled and experienced Director, Client Services for Mental Health to join our team at The Pod Group. As a key member of our organization, you will play a crucial role in overseeing and managing our mental health programs and services.

Key Responsibilities
  • Leadership and Management
    • Provide strategic leadership and guidance to program staff, fostering a positive and productive work environment.
    • Supervise program managers, conduct performance evaluations, and identify training needs to ensure staff are equipped to deliver high-quality services.
  • Program Development and Implementation
    • Identify community needs and design programs to address those needs, including conducting research and collaborating with stakeholders.
    • Develop and implement innovative and effective program models that align with our organization's mission and goals.
  • Operational Management
    • Oversee the day-to-day operations of our programs, including budgeting, resource allocation, and staffing.
    • Ensure that programs are properly staffed with qualified individuals and that resources are allocated efficiently to achieve program goals.
  • Strategic Planning and Partnerships
    • Work with our team to develop and implement our organization's strategic plan, involving setting program objectives, defining strategies to achieve those objectives, and monitoring progress toward goals.
    • Build and maintain partnerships with other organizations, government agencies, and community stakeholders to enhance program effectiveness and leverage resources.
  • Program Evaluation and Quality Improvement
    • Develop and implement systems to monitor and evaluate program outcomes and impact, including collecting and analyzing data, conducting program evaluations, and using feedback to improve program quality and effectiveness.
    • Ensure that programs operate in compliance with relevant laws, regulations, and funding requirements.
  • Representation and Advocacy
    • Represent our organization in external meetings, conferences, and events, advocating for the needs of the population served by our organization.
    • Raise awareness about our programs and accomplishments, promoting our organization's mission and values.
Requirements

To be successful in this role, you will need:

  • Strong Leadership Skills
    • A proven track record of leadership and management experience in a social service or healthcare setting.
  • Program Development and Implementation Expertise
    • A solid understanding of program development and implementation, including research, planning, and evaluation.
  • Operational Management Skills
    • Experience with budgeting, resource allocation, and staffing in a program management context.
  • Strategic Planning and Partnerships
    • Able to develop and implement strategic plans, set goals, and make informed decisions.
  • Program Evaluation and Quality Improvement
    • Experience with program evaluation and quality improvement, including data collection and analysis.
  • Cultural Competence and Diversity, Equity, and Inclusion
    • Able to demonstrate cultural competence and understanding of diversity, equity, and inclusion issues.
About The Pod Group

The Pod Group is a creative consulting group that provides customized and innovative solutions to support our clients' growth and ultimate success while promoting the integration of equity, diversity, inclusion, and belonging in creating culture and engagement.

We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations.

The Pod Group has great success in serving a number of community sectors, including health, social services, developmental, housing, mental health, and community health care.

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