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Director, Client Services for Mental Health

2 months ago

Regional Municipality of Peel, Canada The Pod Group Full time
About the Role

We are seeking a highly skilled and experienced Director, Client Services for Mental Health to join our team at The Pod Group. As a key member of our organization, you will play a crucial role in overseeing and managing our mental health programs and services.

Key Responsibilities
  • Leadership and Management
    • Provide strategic leadership and guidance to program staff, fostering a positive and productive work environment.
    • Supervise program managers, conduct performance evaluations, and identify training needs to ensure the success of our mental health programs.
  • Program Development and Implementation
    • Identify the needs of our community and design programs to address those needs, including conducting research and collaborating with stakeholders.
    • Develop and implement innovative and effective program models that meet the needs of our clients.
  • Operational Management
    • Oversee the day-to-day operations of our programs, including budgeting, resource allocation, and staffing.
    • Ensure that our programs are properly staffed with qualified individuals and that resources are allocated efficiently to achieve program goals.
  • Strategic Planning and Partnerships
    • Work with our team to develop and implement our organization's strategic plan, involving setting program objectives, defining strategies to achieve those objectives, and monitoring progress toward goals.
    • Build and maintain partnerships with other organizations, government agencies, and community stakeholders to enhance program effectiveness and leverage resources.
  • Program Evaluation and Quality Improvement
    • Develop and implement systems to monitor and evaluate program outcomes and impact, including collecting and analyzing data, conducting program evaluations, and using feedback to improve program quality and effectiveness.
    • Ensure that our programs operate in compliance with relevant laws, regulations, and funding requirements.
  • Representation and Advocacy
    • Represent our organization in external meetings, conferences, and events, advocating for the needs of the population served by our organization.
    • Raise awareness about our programs and accomplishments, promoting our organization's mission and values.
Requirements

To be successful in this role, you will need:

  • Strong Leadership Skills
    • A proven track record of leadership and management experience in a mental health or social services setting.
  • Program Development and Implementation Expertise
    • A solid understanding of program development and implementation principles, including needs assessment, program design, and evaluation.
  • Operational Management Skills
    • Experience with budgeting, resource allocation, and staffing in a mental health or social services setting.
  • Strategic Planning and Partnerships
    • Able to develop and implement strategic plans, set goals, and make informed decisions.
  • Program Evaluation and Quality Improvement
    • Experience with program evaluation and quality improvement, including data collection and analysis.
  • Cultural Competence and Understanding
    • Demonstrate cultural competence and understanding of diversity, inclusivity, and equity issues.