Retail Services Supervisor

4 weeks ago


Sault Ste Marie, Ontario, Canada SEPHORA Full time

Position Overview:

As a Retail Services Supervisor, you will play a pivotal role in supporting various departments within a Sephora store. Your leadership will ensure that the team delivers exceptional client service and meets sales targets.

Key Responsibilities:

  1. Sales Leadership: Guide Beauty Advisors in executing Sephora's sales strategies. Monitor the store's sales performance and identify opportunities for improvement.
  2. Visual Presentation: Collaborate with the Operations team to maintain high merchandising standards on the sales floor. Ensure that visual displays are aligned with company guidelines.
  3. Client Engagement: Act as the Manager on Duty, interacting with both team members and clients to foster a welcoming environment.
  4. Business Acumen: Demonstrate a keen understanding of sales performance and business opportunities. Adjust staffing levels to meet client needs effectively.
  5. Talent Development: Participate in the recruitment process for the team, ensuring a strong fit for the Sephora culture.
  6. Team Collaboration: Uphold Sephora's core values, including Passion for Client Service, Innovation, and Teamwork.

Qualifications:

  1. 1-3 years of experience in a similar role within a retail environment.
  2. Proven ability to influence and provide constructive feedback to peers.
  3. Strong client service skills with a focus on relationship building.
  4. Effective time management and problem-solving abilities.

Benefits:

  1. Work alongside talented professionals in the beauty industry.
  2. Enjoy comprehensive medical and dental benefits, along with a competitive bonus structure.
  3. Receive extensive training and support for your career development.

Job Details:

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Sales and Business Development

Industry: Retail



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