Restaurant Operations Manager
6 days ago
About Dwyer Hospitality:
We are a leading hospitality company seeking a dedicated and experienced Restaurant Operations Manager to oversee the operations of our flagship corporate-run quick-service restaurant (QSR). The ideal candidate will have a strong background in hospitality and the food industry, with a passion for delivering exceptional service and training.
About the Role:
Key Responsibilities:
- Manage day-to-day operations of the restaurant, including staff supervision, customer service, and financial performance.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness.
- Develop and implement strategies to maximize sales and profitability.
- Train and mentor staff on food handling, service standards, and operational procedures.
- Oversee inventory management, ordering supplies, and controlling costs.
- Handle customer inquiries, feedback, and complaints in a professional manner.
Requirements:
- Previous experience in a managerial role within the food service industry.
- Knowledge of point-of-sale (POS) systems and restaurant management software.
- Strong understanding of food safety protocols and regulations.
- Proven track record in supervising and motivating a team to deliver outstanding service.
- Excellent communication skills and ability to interact effectively with customers and staff.
Compensation and Benefits:
This position offers a competitive compensation package based on experience, including a comprehensive benefits program and opportunities for professional growth and development.
Work Schedule:
The Restaurant Operations Manager will work a standard 8-hour shift, Monday to Friday, with occasional weekends as needed.
Education:
A secondary school diploma or equivalent is preferred, but not required. A minimum of 3 years of experience in the hospitality industry is required.
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