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Café Operations Manager
2 months ago
We are seeking a highly skilled and experienced Café Manager to join our team at Qwelli l'art du gelato inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our café, ensuring exceptional customer service, and maintaining a high level of quality in our products and services.
Key Responsibilities- Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Inventory Management: Organize and maintain inventory levels to meet customer demand and minimize waste.
- Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
- Leadership: Lead and instruct a team of 5-10 individuals, providing guidance and support to ensure excellent customer service and high-quality products.
- Customer Service: Address customer complaints and concerns in a professional and courteous manner, providing solutions to ensure customer satisfaction.
- Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Education: No degree, certificate, or diploma required.
- Language: Fluency in French.
- Work Schedule: 40 hours per week.
- Financial Benefits: Bonus opportunities.
- Other Benefits: Free parking, on-site amenities, paid time off (volunteering or personal days).
French.
