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Café Operations Manager

2 months ago


MontRoyal, Quebec, Canada Qwelli l'art du gelato inc Full time
About the Role

We are seeking a skilled Café Manager to join our team at Qwelli l'art du gelato inc. As a key member of our team, you will be responsible for overseeing the daily operations of our café, ensuring a high level of customer satisfaction, and maintaining a clean and safe working environment.

Key Responsibilities
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Inventory Management: Organize and maintain inventory levels to meet customer demand and minimize waste.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers.
  • Leadership: Lead and instruct a team of 5-10 individuals, providing guidance and support to ensure successful team performance.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing excellent customer service.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective service delivery.
Benefits
  • Financial Benefits: Eligible for bonus opportunities.
  • Other Benefits: Free parking available, on-site amenities, paid time off (volunteering or personal days), and a permanent work term.
Requirements
  • Language: Fluency in French.
  • Work Hours: 40 hours per week.