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Claims Representative I
2 months ago
Key Responsibilities:
* Open new claims on the phone with clients and ensure immediate handling of the situation.
* Gather versions of events from the insured and/or witnesses by interviewing them about the events.
* Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
* Analyze the information obtained, making decisions that will be used to establish liability and reviewing the assessment of damages.
* Settle the claim in a fair and reasonable manner, validating damages and completing payments.
Requirements:
* Willingness to enroll and work towards CIP designation in order to obtain adjuster licenses.
* Relevant experience in a similar role.
* Strong time management skills.
* Excellent written and verbal communication skills.
* Ability to work in a bilingual environment (English and French) is considered a strong asset.
What We Offer:
* A financial rewards program that recognizes your success.
* An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
* An extensive flex pension and benefits package, with access to virtual healthcare.
* Flexible work arrangements.
* Possibility to purchase up to 5 extra days off per year.
* An annual wellness account that promotes an active and healthy lifestyle.
* Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
* A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
* Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
* Inspiring leaders and colleagues who will lift you up and help you grow.
* A Community Impact program, because what you care about is a part of what makes you different.
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