Sales Engineer for Technical Support Solutions
4 weeks ago
Innovating solutions, driving technology forward.
Key Responsibilities:
Company: Freudenberg
Role: Technical Sales and Product Support Engineer
Employment Type: Full-time / Permanent
Work Location: Head office with travel to various client locations
Work Hours: 37.5 hours/week
Language Requirement: English
Benefits Offered:
Eligibility for performance-based bonuses and salary adjustments as per company policy Access to comprehensive medical and dental coverage Inclusion in disability insurance programs Participation in a pension scheme Enrollment in a company-sponsored RRSP planCompensation: $85,000 – 95,000 CAD annually
Responsibilities Include:
Assessing technical data to deliver effective solutions for clients' sealing needs, including product and material recommendations; Diagnosing user issues with sealing products and systems, offering solutions or alternative products; Conducting evaluations of failed seals and providing comprehensive failure analysis reports with application suggestions; Leading root cause analysis on warranty claims and managing warranty response initiatives. Supporting the promotion, sale, and servicing of products in alignment with company goals and customer requirements. Preparing technical proposals, reviewing purchase orders, and collaborating with planning and customer service teams to ensure timely order fulfillment. Coordinating project management tasks, including liaising with suppliers and subsidiaries to meet product requirements. Assisting the sales team with reverse engineering tasks to identify equivalent Freudenberg products. Managing product data entry in SAP and maintaining master data integrity. Creating cost sheets for new products considering various factors. Developing and reviewing technical documentation and maintenance manuals as necessary. Collaborating with other departments to prepare quality assurance documentation for orders. Keeping records of quality documents submitted to clients for traceability. Coordinating projects and associated tasks for key clients and international projects as directed by management. Troubleshooting products and systems as needed, documenting findings and recommendations. Developing and maintaining sales tools, including surveys, reference materials, and technical guidelines; Maintaining product data and master lists within SAP systems; Conducting training sessions and product presentations for colleagues and clients.Required Qualifications:
7-10 years of experience in the mechanical seal sector. Proven experience in providing technical sales support within the mechanical seal industry, including assembly and fitment. 4 years of experience with CAD software for technical drawing and design. Proficiency in interpreting technical drawings and conducting root cause analysis for product failures. Familiarity with API 682 standards related to mechanical seal design and application. Experience with SAP modules. In-depth knowledge of mechanical seal supply systems and their applications. Strong communication and organizational skills, with the ability to work collaboratively. Willingness to travel to client locations as required.-
Sales Engineer for Technical Product Support
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Milton, Ontario, Canada Freudenberg Full timeInnovating solutions, driving technology forward. Key Responsibilities: Company: Freudenberg Role: Technical Sales Representative Employment Type: Full-time / Permanent Work Location: Primarily remote with travel to various client locations across Ontario Work Hours: 37.5 hours/week Language Requirement: English Benefits Offered: ...
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Sales Engineer for Technical Product Support
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Milton, Ontario, Canada Freudenberg Full timeDriving innovation through technology. Key Responsibilities: Company: Freudenberg Position: Technical Sales and Product Support Engineer Employment Type: Full-time / Permanent Work Location: Head office with travel to various client locations Working Hours: 37.5 hours/week Language Requirement: English Benefits Offered: ...
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