Executive Administrative Associate I

4 weeks ago

Oshawa, Ontario, Canada Lakeridge Health Full time

KEY RESPONSIBILITIES:
- Provide assistance with room reservations and related administrative tasks, including organizing set-up, catering, and directing internal and external stakeholders to appropriate services.
- Coordinate clinical training for various programs, including communication with instructors, participants, and the Medical Simulation Specialist.
- Support onboarding processes for students and staff as necessary.
- Offer scheduling and administrative assistance to preceptors, education leads, and the Academic Affairs program as needed.
- Aid in the organization of LHEARN events, including scheduling educational activities, liaising with speakers, assisting with course accreditation, and managing registration, parking, and other amenities.
- Prepare materials for events and courses, such as presentations, marketing content, agendas, and other essential documentation.
- Provide administrative support, including taking meeting minutes, for the LH Education Council.
- Create and distribute marketing and communication materials for the LHEARN Centre, including e-newsletters, updates for internal and external websites, and annual postcards.
- Deliver exceptional customer service to both internal and external stakeholders.
- Utilize independent thinking and practical problem-solving skills to address issues as they arise.
- Offer basic Audio-Visual (AV) support to users of the LHEARN Centre.
- Serve as the Health and Safety representative for the Academic Affairs and LHEARN program.
- Explore, develop, and implement initiatives to promote team wellness.
- Report to the Manager of Academic Affairs & LHEARN regarding opportunities for improvement and efficiency.
- Perform other duties as assigned.

REQUIREMENTS:

- Previous experience in an administrative or customer service capacity, ideally within a healthcare or educational environment; Office Administration Diploma is advantageous.
- Proficient computer skills, including Microsoft Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and Canva.
- Strong communication and interpersonal skills, with a focus on excellent customer service.
- Ability to assess inquiries and challenges, exercising sound judgment in making appropriate referrals.
- Proven capability to work productively and independently amidst frequent interruptions.
- Demonstrated success in effectively organizing and prioritizing tasks.
- Proven ability to manage multiple responsibilities simultaneously and exhibit self-motivation.
- Detail-oriented and results-driven.
- Commitment to understanding and adhering to comprehensive safety programs and practices, including staff, patient, and environmental safety.
- Consistent attendance record with the ability to maintain this standard.
- Flexibility to accommodate occasional evening work as required by events.
- Willingness to work across various sites as needed (remote work is not suitable for this role).
- Experience in event planning is a significant asset.
- Skills in digital and/or print design are beneficial.

EMPLOYMENT CONDITIONS:

Employment terms and conditions align with the policies and procedures of Lakeridge Health.

Lakeridge Health appreciates all applicants; however, only those selected for an interview will be contacted.

Successful external applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided throughout the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants should communicate their needs in advance.

At Lakeridge Health, we value inclusion and diversity.

We are dedicated to fostering a culture that is respectful, inclusive, and accessible, and to employing a workforce that reflects the diverse community we serve.

As an equal opportunity employer, we welcome applications from all qualified individuals.

Lakeridge Health is committed to ensuring a safe and healthy work environment and to preventing the transmission of COVID-19 infections among team members and patients.

New team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights Code.

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