Restaurant Operations Manager
1 week ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at A&W Food Services of Canada Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Management
- Supervise and train a team of over 20 employees
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and control labor costs, inventory, and cash handling
- Customer Service
- Ensure prompt and courteous service to all customers
- Address customer complaints and concerns in a professional manner
- Operations and Maintenance
- Oversee the maintenance and upkeep of the restaurant, including equipment and facilities
- Ensure compliance with health and safety regulations
- Marketing and Sales
- Participate in marketing initiatives to drive sales growth
- Develop and implement strategies to increase customer engagement and loyalty
- Education
- Degree in business administration, hospitality, or a related field
- Experience
- Minimum 2 years of experience in a restaurant management role
- Skills
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Competitive Salary and Benefits
- Salary range: $60,000 - $80,000 per year
- Benefits package, including health, dental, and vision coverage
- Opportunities for Advancement
- Opportunities for career growth and advancement within the company
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