Restaurant Operations Manager

5 days ago


Montreal, Quebec, Canada Montréal Marriott Château Champlain Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to oversee the food and beverage services at the Montréal Marriott Château Champlain. As a key member of our team, you will be responsible for ensuring exceptional customer satisfaction, managing daily restaurant operations, and leading a team of employees to achieve outstanding results.

Key Responsibilities
  • Customer Satisfaction: Ensure that every customer has a positive experience, from greeting to departure.
  • Employee Management: Train, develop, and motivate employees to provide exceptional service and achieve high standards.
  • Operations Management: Oversee daily restaurant operations, including inventory management, quality control, and scheduling.
  • Leadership: Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Problem-Solving: Anticipate and resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Education: College degree in restaurant management or a related field.
  • Experience: 2 years of experience in a similar position in a unionized environment.
  • Skills: Excellent communication and leadership skills, proficiency in Microsoft Office and restaurant software, ability to work in a fast-paced environment.
  • Language: Bilingualism (French and English) in both spoken and written communication is required.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including group insurance and a bonus program.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and mentorship programs.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and teamwork.


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