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Restaurant Operations Manager

2 months ago

Montreal, Quebec, Canada Restaurant Miraflores Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Restaurant Miraflores. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and overseeing daily operations.

Key Responsibilities
  • Manage and supervise a team of 16-20 staff members, providing guidance and support to ensure excellent customer service and high-quality food preparation.
  • Develop and implement strategies to improve restaurant efficiency, productivity, and profitability.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe working environment for staff and customers.
  • Address customer complaints and concerns in a professional and timely manner.
  • Plan, organize, direct, control, and evaluate daily operations, including menu planning, inventory management, and staff scheduling.
Requirements
  • 3 years to less than 5 years of experience in a restaurant management role.
  • Excellent communication and leadership skills, with the ability to motivate and inspire staff.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Proficiency in MS Excel, MS Outlook, and MS Word.
  • Ability to work in a fast-paced environment, with tight deadlines and high pressure.
Working Conditions
  • Fast-paced environment with tight deadlines and high pressure.
  • Repetitive tasks and physically demanding work.
  • Combination of sitting, standing, and walking, with standing for extended periods.
  • Overtime required, with a large workload.
Language
  • English or French language proficiency.
Work Term
  • Permanent position.
Hours
  • 40 hours per week.