Branch Operations Leader

2 weeks ago


Guelph, Ontario, Canada Le Groupe Master Full time

About Le Groupe Master

Le Groupe Master is a leading HVAC-R distributor in Canada, recognized among Canada's best-managed companies since 2010. With over 1,600 employees across 55+ branches and 4 distribution centers, we are committed to providing exceptional customer service and industry-leading solutions.

We are seeking a dynamic Branch Director to lead our team in Guelph, Ontario.

Your Responsibilities
  • Oversee all branch operations, ensuring alignment with organizational goals and objectives.
  • Develop and manage budgets for contracts, equipment, inventory, and supplies.
  • Implement effective administrative management practices to streamline operations.
  • Provide support to client services, including answering inquiries and offering technical assistance.
  • Process client orders and ensure timely fulfillment.
  • Plan and participate in annual inventory activities.
  • Recruit, train, and mentor staff to build a skilled and motivated workforce.
  • Lead and motivate the branch team, fostering a positive and collaborative work environment.
  • Cultivate strong relationships with suppliers to ensure product availability and competitive pricing.
  • Develop and execute sales strategies to achieve revenue targets and market share growth.
  • Stay abreast of industry trends and developments to maintain a competitive edge.
  • Resolve technical issues promptly and effectively.
Your Qualifications
  • 5+ years of experience in the HVAC-R industry (Heating, Ventilation, Air Conditioning & Refrigeration).
  • Proven success in a wholesale distribution environment.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Excellent planning, organizational, and time management skills.
  • Proficiency in English and French (or willingness to learn).


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