Branch Operations Leader
2 weeks ago
About Le Groupe Master
Le Groupe Master is a leading HVAC-R distributor in Canada, recognized among Canada's best-managed companies since 2010. With over 1,600 employees across 55+ branches and 4 distribution centers, we are committed to providing exceptional customer service and industry-leading solutions.
We are seeking a dynamic Branch Director to lead our team in Guelph, Ontario.
Your Responsibilities- Oversee all branch operations, ensuring alignment with organizational goals and objectives.
- Develop and manage budgets for contracts, equipment, inventory, and supplies.
- Implement effective administrative management practices to streamline operations.
- Provide support to client services, including answering inquiries and offering technical assistance.
- Process client orders and ensure timely fulfillment.
- Plan and participate in annual inventory activities.
- Recruit, train, and mentor staff to build a skilled and motivated workforce.
- Lead and motivate the branch team, fostering a positive and collaborative work environment.
- Cultivate strong relationships with suppliers to ensure product availability and competitive pricing.
- Develop and execute sales strategies to achieve revenue targets and market share growth.
- Stay abreast of industry trends and developments to maintain a competitive edge.
- Resolve technical issues promptly and effectively.
- 5+ years of experience in the HVAC-R industry (Heating, Ventilation, Air Conditioning & Refrigeration).
- Proven success in a wholesale distribution environment.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Excellent planning, organizational, and time management skills.
- Proficiency in English and French (or willingness to learn).
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