Sales Operations Leader

3 months ago


Guelph, Ontario, Canada The Brick Full time

Are you the right fit for this position?

Do you prioritize customer satisfaction above all else?

Are you a collaborative individual with exceptional leadership qualities?

Is achieving set goals a driving force for you?

The Brick is on the lookout for dynamic individuals to enhance our management team. We seek passionate candidates who embody a customer-centric mindset. The ideal blend of teamwork and ambition for professional growth will lead to a fulfilling career in one of our outstanding retail environments.

Key Responsibilities
  • Ensure top-notch store presentation, attention to detail, and customer engagement.
  • Oversee the recruitment, scheduling, and training of the sales personnel.
  • Foster employee development through goal-setting, coaching, and formal evaluations.
  • Execute all sales initiatives effectively.
  • Boost sales performance, closing ratios, and customer retention.
  • Meet sales and profit objectives while managing costs.
  • Plan and coordinate promotional and marketing activities.
  • Lead daily team discussions and sales briefings.
  • Understand, apply, and uphold all company policies and procedures.
  • Engage with the community.
Required Qualifications
  • High school diploma or equivalent; further education is a plus.
  • A minimum of 2 years in customer service or sales roles.
  • Experience in retail supervision or as a senior associate is advantageous.
  • Demonstrated success in customer service, operations, and merchandising.
  • Strong verbal and written communication abilities.
  • Well-developed problem-solving skills.
  • Effective time management and a strong work ethic.
  • Capability to promote a high standard of excellence in customer service and store presentation.
  • Willingness to work flexible hours, including evenings and weekends.
Why Choose The Brick?
  • Comprehensive benefits package, including health, dental, and paramedical services for you and your family.
  • Competitive salary that reflects your experience.
  • Opportunities for career advancement with access to ongoing personal and professional development.
  • Employee discounts.
  • A vibrant environment to demonstrate your leadership skills.

We encourage you to apply

If you are interested in this opportunity, please reach out to our recruitment team.

The Brick is dedicated to equitable and accessible employment practices and will accommodate individuals with disabilities throughout the recruitment process. If you require assistance at any stage, please inform the hiring manager.



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