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Retail Operations Leader

3 months ago

Guelph, Ontario, Canada Esso Mount Elgin Convenience Full time
Job Overview

As a Retail Operations Leader, you will play a crucial role in overseeing the daily functions of our convenience store. Your leadership will ensure a smooth operation while providing excellent customer service.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 to 2 years in a supervisory role within a retail environment is preferred.
Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Manage inventory orders and ensure stock levels are maintained.
  • Engage with customers to promote and sell products.
  • Compile and analyze reports related to sales performance, inventory management, and staffing.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Maintain an organized inventory system.
  • Oversee and coordinate the activities of team members.
  • Handle cash transactions and financial reporting.
Supervisory Responsibilities

Supervise a small team of 1 to 2 employees.

Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to meet tight deadlines.
  • Physical activity, including walking, is required.
Personal Attributes
  • Detail-oriented and precise.
  • Strong focus on customer satisfaction.
  • Exceptional verbal communication skills.
  • Collaborative team player.
  • Capable of managing multiple tasks simultaneously.
Employment Details
  • Work Type: Permanent position.
  • Language: Proficiency in English is necessary.
  • Hours: Approximately 32 hours per week.