Client Relations Specialist
4 weeks ago
Customer Service / Inside Sales Role
Infinite Cables Inc. is a leading manufacturer and distributor specializing in computer cables, accessories, and connectivity solutions. Our clientele includes distributors, resellers, government entities, corporations, and individual consumers. We are in search of a motivated and personable individual to take on a customer service and inside sales position, assisting with client inquiries and order processing.
Key Responsibilities:
- Respond to client inquiries through phone and email communication
- Evaluate customer needs and suggest suitable products
- Input online orders into our inventory management system
- Address and resolve product and service-related issues
- Foster sales opportunities with existing customers
- Identify and reach out to potential new clients
- Facilitate sales transactions via online platforms
- Assist clients in troubleshooting technical issues
Qualifications:
- Exceptional verbal and written communication abilities
- Proficient with technology and current digital tools
- Capable of managing multiple tasks and prioritizing effectively
- Able to perform well in high-pressure situations
- Strong attention to detail and organizational skills
- High level of accuracy in work
- Competent computer skills, including familiarity with Microsoft Office
- Experience working in a dynamic environment
- Self-motivated and collaborative team player
Educational Background:
- Completion of a university or college program
Previous Experience:
- Relevant experience is considered an asset
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