Technical Operations Coordinator

1 week ago

Halifax, Nova Scotia, Canada IMP Group Full time

Job Summary:

This is a challenging and rewarding role that requires a strong technical background and excellent communication skills. As an IT Support Specialist at IMP Group, you will be responsible for providing technical support to end-users across the organization.

Key Responsibilities:

  • Utilize a help desk system to provide support to end-users, researching, troubleshooting issues, and documenting.
  • Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
  • Triage and coordinate complex cases.
  • Support the development and execution of IT projects.
  • Install and maintain computer equipment and peripheral hardware and software.
  • Monitor systems performance and respond to issues.
  • Provide on-call and after-hours support for outages and maintenance.
  • Other duties as assigned.

Requirements:

  • 3+ years' experience in help desk, IT support, or its equivalent.
  • Strong self-motivation with a passion for IT.
  • Excellent communication, interpersonal, and teamwork skills.
  • Strong customer service skills.
  • Strong analytical and problem-solving skills.
  • Ability to conduct research into a wide range of tech support issues.
  • Experience supporting and administering Windows 11 and Office 365.
  • Experience with virtualization platforms including VMware.
  • Experience with back-up systems.
  • Experience with an assortment of back-up hardware including tape drives, USB drives, and Disk-to-disk systems.
  • Experience with networking concepts including TCP/IP, routing, switching, VLANs, subnetting, and other networking concepts.
  • Practical knowledge of workstation management and troubleshooting.
  • Experience with networking hardware.
  • Experience with installing, configuring, administering, and troubleshooting Microsoft Windows Server and Active Directory.
  • Basic understanding of PowerShell.
  • Experience with troubleshooting and supporting mobile devices.
  • Experience with troubleshooting printers, scanners, and various other peripherals.
  • Ability to install, configure, administer, and troubleshoot a wide range of desktop hardware and software.

What We Offer:

  • All of IMP's benefits become effective on your first day of work, regardless of your position.
  • We offer a comprehensive Benefits Package, including RSP Program, Tuition Reimbursement Program, Long Service Awards, Volunteer Grant Program, Scholarship Program, and more.

IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal People, Visible Minority Groups, Persons with Disabilities, and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on either your cover letter or resume.

  • Technical Operations Coordinator

    1 week ago

    Halifax, Nova Scotia, Canada IMP Group Full time

    Job Summary:This role will provide technical support to end-users across the organization, utilizing a help desk system to research, troubleshoot, and document issues. The successful candidate will own customer technical issues from initial report to resolution, communicating regularly with customers regarding issue status.Key Responsibilities:Provide...

  • Technical Maintenance Coordinator

    4 weeks ago

    Halifax, Nova Scotia, Canada Scott Conner Human Capital Solutions Full time

    Scott Conner Human Capital Solutions is seeking a skilled and knowledgeable Maintenance Technician to oversee the upkeep of our facilities. This role is crucial for ensuring that our building systems and amenities are in optimal condition. The successful candidate will be tasked with performing comprehensive maintenance and repairs, conducting regular...

  • Non-Technical Project Coordinator

    4 weeks ago

    Halifax, Nova Scotia, Canada F.D. Food Service LTD Full time

    Position OverviewCompany: F.D. Food Service LTDEmployment Type: Permanent, Full-TimeSalary: $26.50 per hour for 35 hours weeklyKey ResponsibilitiesDevelop and implement new administrative protocols.Set work priorities and ensure adherence to established procedures and timelines.Manage policies and procedures related to the release of records in compliance...

  • Non-Technical Project Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada F.D. Food Service LTD Full time

    Position OverviewCompany: F.D. Food Service LTDEmployment Type: Permanent, Full-TimeSalary: $26.50 per hour for 35 hours weeklyKey ResponsibilitiesDevelop and implement new administrative protocols.Set work priorities and ensure adherence to established procedures and timelines.Manage policies and procedures related to the release of records in compliance...

  • Operations Project Coordinator

    4 weeks ago

    Halifax, Nova Scotia, Canada ASHRAE Halifax Chapter Full time

    Operations Project Coordinator – ASHRAE Halifax Chapter ASHRAE Halifax Chapter is seeking a proactive Operations Project Coordinator to lead and manage enhancement initiatives across our properties, focusing on Mechanical, Electrical, and Plumbing (MEP) systems. Key Responsibilities: Oversee the implementation of enhancement projects, including HVAC...

  • Technical Specialist

    6 days ago

    Halifax, Nova Scotia, Canada Eastlink Full time

    Job SummaryWe are seeking a highly skilled Technical Specialist to join our team at Eastlink. As a Technical Specialist, you will be responsible for monitoring and coordinating efforts to maintain the health of our Telephony & Transport networks.Key ResponsibilitiesNetwork monitoring and coordinationTransport Network (DWDM, SONET) managementTelephony Network...

  • Technical Specialist

    6 days ago

    Halifax, Nova Scotia, Canada Eastlink Full time

    Job SummaryWe are seeking a highly skilled Technical Specialist to join our team at Eastlink. As a Technical Specialist, you will be responsible for monitoring and coordinating efforts to maintain the health of our Telephony & Transport networks.Key ResponsibilitiesNetwork monitoring and coordinationTransport Network (DWDM, SONET) managementTelephony Network...

  • Technical Specialist

    6 days ago

    Halifax, Nova Scotia, Canada Eastlink Full time

    Job SummaryWe are seeking a highly skilled Technical Specialist to join our team at Eastlink. As a Technical Specialist, you will be responsible for monitoring and coordinating efforts to maintain the health of our Telephony & Transport networks.Key ResponsibilitiesNetwork monitoring and coordinationTransport Network (DWDM, SONET) managementTelephony Network...

  • Technical Operations Manager

    6 days ago

    Halifax, Nova Scotia, Canada Accoravillage Full time

    About the RoleAccoravillage is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the workforce for preventive and corrective maintenance activities to maximize network availability and quality.Key ResponsibilitiesPlan and schedule commissioning of new sites according to...

  • Technical Operations Manager

    1 week ago

    Halifax, Nova Scotia, Canada Accoravillage Full time

    About the RoleAccoravillage is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the workforce for preventive and corrective maintenance activities to maximize network availability and quality.Key ResponsibilitiesPlan and schedule commissioning of new sites according to...

  • Operations Coordinator

    2 days ago

    Halifax, Nova Scotia, Canada Oceanex Full time

    About OceanexOceanex is a leading company in the maritime industry, dedicated to providing exceptional services to our clients. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our daily activities.Job SummaryWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team. The...

  • Operations Coordinator

    2 days ago

    Halifax, Nova Scotia, Canada Oceanex Full time

    About OceanexOceanex is a leading company in the maritime industry, dedicated to providing exceptional services to our clients. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our daily activities.Job SummaryWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team. The...

  • Clerical Operations Coordinator

    4 weeks ago

    Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

    About the OrganizationThe Government of Nova Scotia is committed to fostering equality, safety, and prosperity for all residents. Our dedicated team of over 500 professionals operates from various locations throughout the province, managing essential aspects of daily life such as safety, labor standards, immigration, and population growth.Position OverviewWe...

  • Administrative Coordinator

    2 weeks ago

    Halifax, Nova Scotia, Canada Dalhousie University Full time

    Job SummaryThe Faculty of Arts and Social Sciences at Dalhousie University is seeking a highly organized and detail-oriented Administrative Coordinator to provide critical support to the departments of German, Russian Studies, and Spanish and Latin American Studies.Key ResponsibilitiesOperational Support: Ensure the efficient daily operation of the...

  • Technical Specialist-noc

    6 days ago

    Halifax, Nova Scotia, Canada Eastlink Full time

    Technical Specialist-NOC Join Eastlink, a family-owned and innovative company, as a Technical Specialist-NOC. This role is based in Halifax, Nova Scotia, and is responsible for monitoring and coordinating efforts to maintain the health of Eastlink's Telephony & Transport networks. As a Technical Specialist-NOC, you will be responsible for: Network...

  • Technical Maintenance Operator

    4 weeks ago

    Halifax, Nova Scotia, Canada Hallmark Dental Laboratory Full time

    Hallmark Dental Laboratory is a prominent dental lab located in Halifax, dedicated to serving dental clinics and their patients throughout Atlantic Canada. We are currently seeking a skilled and knowledgeable maintenance technician to oversee our facility's upkeep. Your primary responsibility will be to ensure the maintenance and repair of the building,...

  • Operations Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada Oceanex Full time

    About OceanexOceanex is a leading company in the industry, and we are seeking a skilled Operations Coordinator to join our team.Job SummaryWe are looking for a highly organized and detail-oriented individual to coordinate our operations and ensure seamless execution of our business processes.Key ResponsibilitiesCoordinate logistics and supply chain...

  • Operations Coordinator

    7 days ago

    Halifax, Nova Scotia, Canada Oceanex Full time

    About OceanexOceanex is a leading company in the industry, and we are seeking a skilled Operations Coordinator to join our team.Job SummaryWe are looking for a highly organized and detail-oriented individual to coordinate our operations and ensure seamless execution of our business processes.Key ResponsibilitiesCoordinate logistics and supply chain...

  • Marine Operations Coordinator

    4 weeks ago

    Halifax, Nova Scotia, Canada Holmes Maritime Inc Full time

    Job OverviewWe are seeking a dedicated Shipping Services Agent to join our team at Holmes Maritime Inc. This seasonal position requires a commitment of 37.5 hours per week and the ability to work in a fast-paced environment.Key ResponsibilitiesPrepare and send invoices to clients.Oversee and manage contracts related to shipping operations.Provide clearance...

  • Technical Operations Center Analyst

    4 weeks ago

    Halifax, Nova Scotia, Canada Bulletproof Full time

    Position Overview: Bulletproof is in search of a Technical Operations Center Analyst to enhance our Managed Services division. This role necessitates engagement in a 24/7 operational setting, including night shifts, weekends, and holidays, with each shift spanning 12 hours. The position is embedded within a collaborative team atmosphere, providing ample...