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Technical Specialist-noc

2 months ago

Halifax, Nova Scotia, Canada Eastlink Full time
Technical Specialist-NOC

Join Eastlink, a family-owned and innovative company, as a Technical Specialist-NOC. This role is based in Halifax, Nova Scotia, and is responsible for monitoring and coordinating efforts to maintain the health of Eastlink's Telephony & Transport networks.

As a Technical Specialist-NOC, you will be responsible for:

  • Network monitoring and coordination
  • Transport Network (DWDM, SONET) management
  • Telephony Network maintenance
  • CATV plant management
  • Ticket-based communications and front-line data customer support
  • Change Management - Network maintenance coordination
  • Support group coordination (Tiered support and Field Operations)
  • Simulcast broadcast duties and escalation procedures
  • Simulcast Monitoring/Scheduling/Execution

Key qualifications for this role include:

  • Professional Communications - Strong written and verbal communications skills
  • Two-year accredited Electronics certificate
  • Strong analytical trouble shooting skills
  • Strong organizational skills and ability to multi-task
  • Proficient in MS Word & Excel
  • Ability to work in a 7-24 shift environment
  • Flexibility to work overtime when required

About Eastlink:

Eastlink operates in a culture of continuous improvement through listening, learning and adapting. We recognize that our greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Join our team and start your career with us. We offer a dynamic and supportive work environment that values employee growth and development.