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Technical Specialist

2 months ago

Halifax, Nova Scotia, Canada Eastlink Full time
Job Summary

We are seeking a highly skilled Technical Specialist to join our team at Eastlink. As a Technical Specialist, you will be responsible for monitoring and coordinating efforts to maintain the health of our Telephony & Transport networks.

Key Responsibilities
  • Network monitoring and coordination
  • Transport Network (DWDM, SONET) management
  • Telephony Network maintenance
  • CATV plant management
  • Ticket-based communications and customer support
  • Change Management - Network maintenance coordination
  • Support group coordination (Tiered support and Field Operations)
  • Simulcast broadcast duties
  • Escalation procedures
  • Simulcast Monitoring/Scheduling/Execution
Requirements
  • Professional Communications - Strong written and verbal communications skills
  • Two-year accredited Electronics certificate
  • Strong analytical trouble shooting skills
  • Strong organizational skills and ability to multi-task
  • Proficient in MS Word & Excel
  • Ability to work in 7-24 shift environment
  • Will to work overtime when required
About Eastlink

Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.