Operations Supervisor
4 weeks ago
Are you ready to take on the role of Operations Supervisor?
We are seeking a dedicated individual to oversee the planning, organization, direction, and management of the housekeeping division, ensuring optimal guest satisfaction and operational efficiency.
Why consider this opportunity?
- Attractive salary and a comprehensive benefits package;
- A diverse and engaging work environment;
- A supportive atmosphere that emphasizes teamwork;
- Management with an open-door policy;
- Opportunities for career advancement;
- Employee referral incentives;
- Recognition initiatives;
- Discounts on ski passes and mountain activities;
Reporting directly to the Hotel Manager, the successful candidate will lead both the housekeeping and reception teams.
Key Responsibilities:
- Supervise and delegate tasks effectively;
- Implement and uphold company policies and procedures;
- Conduct performance assessments and resolve conflicts;
- Ensure seamless operations and high levels of customer satisfaction;
- Proactively enhance the guest experience;
- Address and resolve complaints;
- Assist the Hotel Manager as required.
Essential Qualifications:
- Degree in Hospitality Management or equivalent experience;
- A minimum of 3 years in a supervisory role;
- Bilingual proficiency is mandatory;
- Excellent interpersonal abilities;
- Strong attention to detail;
- Flexibility to work various shifts.
This position provides a pathway for professional growth within a company that values employee well-being. Be part of a team that creates unforgettable experiences and promotes happiness every day.
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