Operations Supervisor

4 weeks ago


MontTremblant, Canada Mont-Tremblant Full time

Are you ready to take on the role of Operations Supervisor?

We are seeking a dedicated individual to oversee the planning, organization, direction, and management of the housekeeping division, ensuring optimal guest satisfaction and operational efficiency.

Why consider this opportunity?

  • Attractive salary and a comprehensive benefits package;
  • A diverse and engaging work environment;
  • A supportive atmosphere that emphasizes teamwork;
  • Management with an open-door policy;
  • Opportunities for career advancement;
  • Employee referral incentives;
  • Recognition initiatives;
  • Discounts on ski passes and mountain activities;

Reporting directly to the Hotel Manager, the successful candidate will lead both the housekeeping and reception teams.

Key Responsibilities:

  • Supervise and delegate tasks effectively;
  • Implement and uphold company policies and procedures;
  • Conduct performance assessments and resolve conflicts;
  • Ensure seamless operations and high levels of customer satisfaction;
  • Proactively enhance the guest experience;
  • Address and resolve complaints;
  • Assist the Hotel Manager as required.

Essential Qualifications:

  • Degree in Hospitality Management or equivalent experience;
  • A minimum of 3 years in a supervisory role;
  • Bilingual proficiency is mandatory;
  • Excellent interpersonal abilities;
  • Strong attention to detail;
  • Flexibility to work various shifts.

This position provides a pathway for professional growth within a company that values employee well-being. Be part of a team that creates unforgettable experiences and promotes happiness every day.


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