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Hospitality Operations Supervisor

3 months ago

MontTremblant, Canada Château M.T. Inc. Full time
Position Overview

As a Hospitality Operations Supervisor at Château M.T. Inc., you will play a crucial role in overseeing the daily functions of our establishment. This is a permanent position that requires a commitment of 40 hours per week in a bilingual work environment.

Qualifications
  • Education: Completion of College/CEGEP
  • Experience: 3 to 5 years in a supervisory role within the hospitality sector
Work Environment

You will be working in a dynamic setting that includes hotels, motels, and resorts, providing on-site customer service.

Key Responsibilities
  • Coordinate activities across various departments to ensure seamless operations.
  • Establish work schedules and procedures for staff.
  • Perform duties similar to those of the team members you supervise.
  • Prepare and submit operational reports.
  • Address work-related issues, offering technical guidance and recommendations to enhance productivity and quality.
  • Assist clients and guests with special requirements.
  • Assign and review tasks for team members.
  • Recruit and train new staff on job responsibilities, safety protocols, and company policies.
  • Maintain the functionality of computer systems and equipment, coordinating repairs as necessary.
  • Manage inventory and requisition supplies.
  • Oversee budget administration.
  • Exhibit professionalism in all customer interactions.
Supervisory Role

You will be responsible for supervising a team of 5-10 individuals.

Technical Skills

Proficiency in MS Outlook is required.

Work Conditions
  • Attention to detail is essential.
  • Ability to thrive in a fast-paced environment.
  • Capability to stand for extended periods.
  • Work effectively under pressure.
Personal Attributes
  • Accuracy and dependability are crucial.
  • Strong client focus and interpersonal skills.
  • Excellent oral and written communication abilities.
  • Flexibility and initiative in problem-solving.
  • Organizational skills and teamwork are essential.
Health and Financial Benefits
  • Comprehensive health care plan including dental and vision care.
  • Disability benefits and long-term care insurance.
  • Life insurance and pension plan options.
  • Registered Retirement Savings Plan (RRSP) available.
  • Additional perks such as free parking and wellness programs.