Front Desk Coordinator
6 days ago
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Nouvelle Génération pour l’Entrepreneuriat et le Développement Durable.
Key Responsibilities- Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.
- Manage the front desk, including answering phone calls, responding to emails, and directing visitors to the appropriate contacts or service areas.
- Process information required to provide customer service, including data entry and record-keeping.
- Operate the switchboard or telephone system, handling incoming and outgoing calls.
- Perform clerical duties, such as filing, sorting, and distributing mail.
- Assist with scheduling and confirming appointments, as well as maintaining work records and logs.
- Provide support for newcomers and refugees, assisting with immediate settlement needs, such as housing, transportation, and childcare.
- Apply hiring policies that discourage discrimination against members of visible minorities, ensuring a fair and inclusive hiring process.
- College/CEGEP education.
- Experience an asset.
- Ability to work independently and under pressure.
- Attention to detail and strong organizational skills.
- Proficiency in MS Office, database software, and electronic mail.
- Bilingualism (English and French).
- Dental plan.
- Health care plan.
- Bonus.
- Paid time off (volunteering or personal days).
- Team building opportunities.
The successful candidate will work in a dynamic and fast-paced environment, with a combination of sitting, standing, and walking. The work term is permanent, with 35 hours per week.
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