Assistant Lodge Manager, Revelstoke
2 days ago
CMH Heli-Skiing & Summer Adventures is seeking a highly skilled and experienced Assistant Lodge Manager to join our team at our Revelstoke location. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences, managing daily operations, and leading a team of staff to deliver outstanding service.
Key Responsibilities:- Collaborate with management to achieve lodge goals and objectives
- Communicate effectively with supervisors, office personnel, and area management staff
- Assist Lodge Manager in providing direction, feedback, and coaching to staff
- Act as main point of contact and host for guests
- Work with area management and Banff Office teams to support injured guests and follow-up on guest feedback
- Maintain comprehensive understanding of each position at the lodge pertaining to hospitality
- Regularly assist with tracking lodge bar stock and inventory levels
- Assist Lodge Manager in creating and managing staff schedule and ensuring successful completion of weekly time entry
- Work with Lodge Manager to support CMH policies related to Occupational Health and Safety requirements, WorkSafe BC, WHMIS, etc.
- Manage multiple projects and prioritize tasks, responsibilities, and goals
- Work with other managers and leaders to build a culture that prioritizes safety, guest experience, community responsibility, and financial results
- Post-secondary education in hospitality, travel and tourism, or equivalent work experience
- Food Safe Certificate
- Occupational First Aid Level 1, or equivalent
- BC Serving-it-Right
- Minimum of 2 years of leadership experience in the hospitality industry, preferred
- Previous experience in entry-management, preferred
- Experience in Point of Sale, preferred
- Demonstrates integrity, discretion, critical thinking, adaptability, and effective problem solving
- Positive and collaborative working style with ability to build meaningful relationships with key internal and external stakeholders
- Is organized with clear attention-to-detail, with strategic planning skills and abilities
- Able to communicate at a high level in a clear, effective, and timely manner
- Proven ability to maintain confidentiality and professional working relationships with peers
- Technical proficiency in Microsoft Office, as well as ability to learn other relevant software platforms
- Able to prioritize tasks and responsibilities in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities
- This role is set-up as a split shift, with a 12-hour workday in total
- Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis
- Manual dexterity to operate a computer and other common office equipment on a regular basis
- This position requires you to work on evenings, weekends, and holidays based on the needs of the business
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Assistant Lodge Manager
2 weeks ago
Vancouver, British Columbia, Canada CMH Heli-Skiing Full timeJob DescriptionJob Title: Assistant Lodge ManagerCompany: CMH Heli-Skiing & Summer AdventuresReports to: Lodge Manager, RevelstokeLocation: Revelstoke, British ColumbiaJob Type: Full-time, SeasonalFLSA Status: ExemptNumber of Positions: 1Indirect Reports:
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Assistant Lodge Manager
2 weeks ago
Vancouver, British Columbia, Canada CMH Heli-Skiing Full timeJob DescriptionJob Title: Assistant Lodge ManagerCompany: CMH Heli-Skiing & Summer AdventuresReports to: Lodge Manager, RevelstokeLocation: Revelstoke, British ColumbiaJob Type: Full-time, SeasonalFLSA Status: ExemptNumber of Positions: 1Indirect Reports:
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