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Retail Store Supervisor

2 months ago


Mount Forest, Ontario, Canada 2509653 Ontario inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2509653 Ontario inc. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
  • Sales and Operations: Manage sales floor operations, including merchandise display, inventory management, and visual merchandising.
  • Team Leadership: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing stockouts or overstocking.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 7 months to less than 1 year in a retail environment
  • Language: English
  • Work Schedule: 35 to 40 hours per week
Work Environment

Our retail store operates in a fast-paced environment, requiring attention to detail and excellent communication skills. You will be working in a team environment, with regular interactions with customers and colleagues.

Personal Qualities
  • Accurate: Ensure accuracy in all aspects of your work, including sales transactions and inventory management.
  • Client Focus: Prioritize customer satisfaction and ensure their needs are met.
  • Efficient Interpersonal Skills: Build strong relationships with colleagues and customers, ensuring effective communication and teamwork.
  • Excellent Oral Communication: Communicate effectively with customers and colleagues, both verbally and in writing.
  • Flexibility: Adapt to changing situations and priorities, ensuring seamless operations.
  • Organized: Maintain accurate records and reports, ensuring timely and effective decision-making.
  • Reliability: Demonstrate reliability and dependability in all aspects of your work.
  • Team Player: Collaborate with colleagues to achieve team goals and objectives.